Process Optimization in Russia's Public Administration: Preliminary Findings from an Empirical Study

Abstract

The article considers routine and project processes in the functionally organized system of the executive bodies of the Russian public administration. The authors use empirical data from expert interviews and case-studies to assess the impediments for the broad adoption of standardized business processes. Particular attention is paid to the interference of the flow of executive orders with the project processes. The study reveals a vast potential of efficiency and effectiveness gains in the Russian public administration through process diagnostics and optimization.